Privacy Policy

Introduction

At Kyramora Vitality, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kyramora.info or interact with our services.

This policy applies to all users of our website and outlines our practices regarding the collection and use of personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable Slovakian data protection laws. By using our website, you consent to the data practices described in this policy.

We may update this Privacy Policy from time to time. The most recent version will always be available on this page, and the "Last updated" date will indicate when the policy was last revised. We encourage you to review this policy periodically to stay informed about our privacy practices.

Last updated: December 2023

Information We Collect

We collect information to provide better services to our users and to improve our website. The types of information we collect include:

Personal Information

When you contact us through our website forms, we may collect:

• Name and surname
• Email address
• Phone number
• Any other information you choose to provide in your message

Usage Information

We automatically collect certain information when you visit our website:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website
• Device information

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

Medical Disclaimer

Important: Kyramora Vitality does not collect or store any medical information, health data, or personal health records. Our products are natural supplements and skincare items, not medications. We do not provide medical advice, diagnosis, or treatment. Any information you share regarding your health or use of our products is not stored or used for medical purposes.

How We Use Your Information

We use the information we collect for the following purposes:

Communication and Customer Service

• To respond to your inquiries and provide customer support
• To send you information about our products and services
• To process and fulfill your requests

Website Improvement

• To analyze website usage and improve our content and services
• To personalize your experience on our website
• To maintain and enhance website security

Marketing (With Consent)

• To send you newsletters or promotional materials if you have opted in
• To inform you about new products or special offers
• To conduct market research and surveys

Legal Compliance

• To comply with legal obligations and regulatory requirements
• To protect our rights and prevent fraud
• To enforce our terms and conditions

We do not use your personal information for automated decision-making or profiling without your explicit consent.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business:

• Website hosting and maintenance providers
• Email service providers for sending communications
• Analytics providers to help us understand website usage
• Payment processors (if applicable for future e-commerce features)

These providers are contractually obligated to maintain the confidentiality and security of your information.

Legal Requirements

We may disclose your information if required by law or in good faith belief that such action is necessary to:

• Comply with legal obligations or court orders
• Protect and defend our rights or property
• Prevent fraud or security issues
• Protect the personal safety of users or the public

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change in ownership or control of your personal information.

We do not share your personal information with third parties for their direct marketing purposes.

Your Data Protection Rights

Under GDPR and Slovakian data protection laws, you have the following rights regarding your personal information:

Right to Access

You have the right to request access to the personal information we hold about you, including the purposes of processing and categories of personal data concerned.

Right to Rectification

You can request correction of inaccurate personal data or completion of incomplete data.

Right to Erasure

You may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, or when you withdraw consent.

Right to Restriction of Processing

You can request limitation of processing in certain circumstances, such as when the accuracy of data is contested.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller.

Right to Object

You can object to processing based on legitimate interests or for direct marketing purposes at any time.

Right to Withdraw Consent

If processing is based on consent, you can withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days as required by law.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website.

For more detailed information about the types of cookies we use, how we use them, and how you can control them, please refer to our comprehensive Cookie Policy.

You can manage your cookie preferences through your browser settings or by using our cookie consent tool. Please note that disabling certain cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure data storage systems
• Regular security audits and updates
• Limited access to personal data on a need-to-know basis
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods include:

• Contact form data: 2 years after last interaction
• Analytics data: 26 months (anonymized after 14 months)
• Legal compliance data: As required by applicable laws

When personal data is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last updated" date at the top of this policy
• Post the revised policy on our website
• Send an email notification to users who have provided their email address
• Display a prominent notice on our website for a reasonable period

Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy. We recommend checking this page periodically for updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: